Our pricing structure is designed to be flexible and scalable based on your organization's needs. Several pricing models allow you to choose the plan that fits your organization. You can view the comparison sheet on our website. (link to comparison sheet)

The subscription fee is determined based on your plan (Freemium, Growth Module Based, or Bundles), the number of users accessing the system, and a base fee of $200 annually. We offer different tiers to accommodate businesses of all sizes, from startups to mid-market organizations. If you require help with data conversion, it is billed separately.

Yes, we offer a per-user pricing model. In this model, you pay a fixed fee for each user accessing the system. This fee may vary depending on the plan and term you choose. Additional discounts are available on our pricing calculator.

Yes, all plans have a base fee of $200, not including the Freemium plan. This base fee covers the initial 10 hours of onboarding support and server costs. Data conversion will be charged based on the scope of work involved and the development hours required. After assessing your requirements, we provide detailed quotes for data conversion.

No, there are no additional charges for the features provided in your plan. These charges will be outlined in your subscription agreement.

Yes, we offer discounts for long-term contracts and large user volumes. Our sales team can provide pricing incentives based on the number of users and plan selection. Discounts are listed in our pricing calculator on our pricing page.

We do not offer customization, but we welcome feedback if you require a feature. We evaluate the feature request, determine if it matches our product offerings, and put it on the roadmap accordingly.

We strive to be transparent about our pricing structure, and there are no hidden costs or charges. However, reviewing your subscription agreement carefully is essential to understand any potential additional fees or charges that may apply based on your usage or requirements.

Yes, you can upgrade or downgrade your subscription plan monthly or annually, depending on your selected term. Our customer success team will work with you to adjust your strategy and ensure a smooth transition without interruption to your service.

Yes, we offer a 15-day free trial of Juntrax. Our sales team can provide you with access to a demo environment during the trial period so you can explore the platform and ensure it meets your requirements.

We accept various payment methods, including credit cards, bank transfers, and electronic payments. Your subscription agreement outlines our billing terms and typically involves monthly or annual billing cycles, depending on your preference. At the moment, we use Stripe for our payments.

If you have any questions or encounter any issues with the product, you can submit them using the built-in ticketing mechanism. Our support team will review and respond based on the severity of the problem. Details will be outlined in your agreement. Software and maintenance will be conducted and updated automatically. New features or functionality will be provided based on the purchased plan.

We have a built-in knowledge base that is growing daily with tutorials and videos on using the functions and features of Juntrax. We aim to make it so intuitive that you will not need to use these collaterals.