Are Disconnected HR and Professional Services Automation (PSA) Softwares Hurting Your Employees’ Productivity?

Introduction

For any company, profitability is the keyword!  Companies often tend to get waylaid in the processing of figures and profit levels. Many times, SMEs and startups can’t even figure out where they have gone wrong. More often than not, the problem lies in streamlining and integration. Crucial resources are wasted in managing too many disconnected things related to organizational management, resource planning, and employee functionality. Companies need to focus on having Professional services automation.

Three critical disconnects inadvertently trigger frequent “fire drills” within your organisation each month, often undermining profit levels without your immediate recognition of their profound impact.

1. Fluctuating Costs:

Many companies utilize various management solutions from different IT firms, ranging from project management to report generation software. These tools, often from different providers, come with distinct billing models based on their features. The cumulative addition of these software tools and their subsequent updates or add-ons results in escalating costs that may impact your company’s budget.

2. Streamlining Challenges:

Diverse software solutions with varying maintenance timelines can clash, causing workflow interruptions and decreasing productivity and customer satisfaction. Office and HR software should harmonize to enhance employee efficiency, yet often, this integration is lacking, leading to additional maintenance costs and duplicated features across multiple software.

3. Manual Transfers:

Operating multiple software systems for different departments may appear process-oriented externally but often leads to internal discrepancies. Updates of one software may not seamlessly integrate with others, causing employee frustration and time wastage. Manual data transfers, invoice discrepancies, and other issues arise, hampering workflow efficiency and cash flow management.

These seemingly small issues, when aggregated, can lead to significant operational flaws. For startups or SMEs, such discrepancies could risk losing credibility with customers, affecting profits and market positioning.

Streamlining Your Business Through Hybrid  HR +Professional  Services Automation Software

Professional services automation (PSA) is a cloud-based HCM & HRMS SaaS solution to the above-mentioned fundamental problems that SMEs and Startups face every month. PSA also boosts the credibility of SMEs while pitching to investors. 

Investors tend to invest in startups that have robust management systems in place. This qualifies as the first thing that they see when choosing a company to back. Next comes the business model and idea integration into the product or service provided. If you look closely, investors are always backing up organizations that merit systematic processes in place. Uber, Oyo Rooms, Ola, and Flipkart are a few examples of Indian companies that have integrated, and streamlined PSA in their businesses, and all of them enjoy great backing from investors. 

PSA Software: A Complete Guide For Understanding, Evaluating, And Implementing Professional Services Automation Software

The PSA market is projected to grow at a Compound Annual Growth Rate (CAGR) of 11.7%, reaching $1,244.8 million by 2022 from $716.5 million in 2017. The segment of small and medium-sized enterprises (SMEs) is anticipated to mirror this trend, experiencing an even higher CAGR in the professional services automation market. (Source: MarketsandMarkets) 

SMEs and Professional Services Automation

SMEs also stand to benefit from the deployment of professional services automation on the cloud. Cloud-based Service Management Platforms offer cost-effective alternatives to on-premise solutions, potentially reducing IT infrastructure and maintenance expenses. The market’s influx of small vendors has expanded affordable options for organizations. Factors like real-time monitoring, scalability, cost-effectiveness, and enhanced efficiency drive SMEs toward adopting professional services automation (PSA) solutions, resulting in a sharp rise in their adoption.

Read our blog 4 ways PSA Solutions can minimize security risks

Our Professional Services Automation

Our comprehensive PSA system empowers engineering companies to prioritize productive teams and satisfied clients, freeing them from internal system intricacies. Through automation, we steer organizations towards superior products, content teams, and delighted clients, ensuring top-tier PSA services. Backed by exceptional support, our software ensures peak profitability for engineering firms while preserving morale and saving time and money.

Diverse management software—project management, payroll, expense management, cash flow, client invoicing, and report generation—comes with varied billing models based on features. These varied charges for updates or add-ons can significantly increase overall costs, impacting your company’s budget and expenditure.